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UK Delivery Information
Christmas Delivery

For guaranteed UK delivery in time for Christmas orders must be placed on or before December 21st. Orders placed between December 22nd and December 27th will be delivered on or after December 28th. International orders will need to be placed by December 19th for delivery in time for Christmas.

Black Friday Week

During this busy period some deliveries may take slightly longer than usual. We do our best to ensure that your order is with you as soon as possible, but please note there may be some delays.

UK Standard Delivery

Our standard delivery option will be delivered to you within 2-3 working days by HERMES. Standard delivery cost will be £4.95

UK Next Day

If you need your order in a hurry you can use our next working day delivery option, however you need to place your order before 3.30pm to guarantee next day delivery. The cost of this will be £6.95

We despatch orders on weekdays only (Monday-Friday except Bank Holidays) and we will send you an email confirmation once your order has been despatched. Unfortunately it is not possible to change the delivery address of the order once it has left our warehouse, however if you do need to amend your order prior to despatch please get in touch with our customer service team who will do their best to accomodate any changes.

UK Returns Information
Free UK Returns

We want you to be happy with your order but if you would like to return an item/s, for whatever reason, you may do so. You have 28 days from receipt of your order to return any item/s as long as they are unworn, unsoiled and in a saleable condition with all labels still attached.

We unfortunately cannot accept the return of any item which has been altered to your own personal specifications.

For exchanges we ask that you place a new order for any new item/s you require and return back to us any unwanted items.

Internet purchases currently cannot be returned to a store and these will need to be returned by post using either our Royal Mail or Collect+ services both of which are FREE for UK customers.

Within your order you will receive a returns form with a Royal Mail Freepost Label attached and also a separate Collect+ Returns form.

You can choose whichever service is the most convenient for you. The Royal Mail option can be used at any local Royal Mail Post Office but the Collect+ service utilises over 5,000 retailers allowing greater flexibility to return your order at a more convenient time and place.

For returns to be accepted garments must be received in a saleable condition, with all tags attached.

Christmas Returns Policy

You have until January 31st 2017 to return any items purchased between November 1st and December 31st 2016 providing all items are unworn, in packaging and with all tags attached.

Returning using Collect Collect Plus
  1. Complete the returns form included within your order and ensure you enclose this within the parcel you are planning to return.

  2. Peel off the Collect+ returns label included in your order and attach it to your parcel ensuring any original delivery labels are covered over. If you have lost any of your labels please contact our customer service team and they will help you with replacing these.

  3. Simply take your parcel to any of the 5,000 local stores offering Collect+ services. You’ll receive proof of postage and a code to track your return online (track at www.collectplus.co.uk/track/new )

  4. The easiest way to find you nearest store is to visit www.collectplus.co.uk but you can also text COLLECT and your postcode (e.g. COLLECT NG23 5HD) to 84555 to find your nearest store. Texts from 84555 are Free to receive. Texts to 84555 are charged at your standard network rate. Full terms and conditions are available at www.collectplus.co.uk/smsterms

Return using Royal Mail Royal Mail
  1. Complete the returns form included within your order and ensure you enclose this within the parcel you are planning to return.

  2. Cut off the Royal Mail Freepost returns label at the bottom of the returns form included in your order and attach it to your parcel ensuring any original delivery labels are covered over. If you have lost any of your labels please contact our customer service team and they will help you with replacing these

  3. Simply take your parcel to your local Royal Mail Post Office who will process the return and provide you with proof of postage, please make sure you keep this safe. You may wish to upgrade your return to a Special Service to cover the cost of your items in the event of the parcel being lost or stolen; this can be done at the Royal Mail Post Office.

  4. Please note that it is your responsibility to return the goods in a saleable condition. We cannot take responsibility for any missing or lost items being returned back to our Warehouse.

Overseas Delivery & Returns
Overseas Delivery

We currently ship to the following overseas destinations. Please review the table below for costs and delivery times. Please note any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid for by the recipient of the parcel. We have no control over these charges and we cannot tell you what the cost of this may be as policies and duties vary widely from country to country. You should contact your local customs office for advice on the current charges that are applicable before you place your order.

Overseas Returns

We are more than happy for any overseas orders to be returned but we do ask that whoever is returning the order covers the cost of the return postage to our warehouse. You have 28 days from receipt of your order to return any item/s as long as they are unworn, unsoiled and in a saleable condition with all labels still attached. We unfortunately cannot accept the return of any item which has been altered to your own personal specifications. For exchanges we ask that you place a new order for any new item/s you require and return back to us any unwanted item/s as specified above. Please note that it is your responsibility to return the goods in a saleable condition, we cannot take responsibility for any missing or lost items being returned back to our warehouse.

Returns Address:
  1. 1 Like No Other
  2. BMB Clothing
  3. Powlett Road
  4. Hartlepool
  5. Cleveland
  6. TS24 8LY
  7. United Kingdom
Mainland Europe
Country Delivery Time Cost
Austria Approx. 5 Working Days £13.00
Belgium Approx. 5 Working Days £9.00
Bosnia Approx. 5 Working Days £44.85
Bulgaria Approx. 5 Working Days £23.00
Channel Islands Approx. 5 Working Days £10.00
Cyprus Approx. 5 Working Days £25.00
Czech Republic Approx. 5 Working Days £23.00
Denmark Approx. 5 Working Days £13.00
Estonia Approx. 5 Working Days £23.00
Finland Approx. 5 Working Days £13.00
France Approx. 5 Working Days £9.00
Germany Approx. 5 Working Days £9.00
Gibraltar Approx. 5 Working Days £44.85
Greece Approx. 5 Working Days £23.00
Hungary Approx. 5 Working Days £23.00
Iceland Approx. 5 Working Days £16.95
Ireland (ROI) Approx. 5 Working Days £6.00
Italy Approx. 5 Working Days £13.00
Latvia Approx. 5 Working Days £23.00
Liechtenstein Approx. 5 Working Days £44.85
Lithuania Approx. 5 Working Days £45.00
Luxembourg Approx. 5 Working Days £9.00
Malta Approx. 5 Working Days £45.00
Moldova Approx. 5 Working Days £45.00
Monaco Approx. 5 Working Days £13.00
Montenegro Approx. 5 Working Days £45.00
Neatherlands Approx. 5 Working Days £9.00
Norway Approx. 5 Working Days £44.85
Poland Approx. 5 Working Days £23.00
Portugal Approx. 5 Working Days £13.00
Portugal (Azores) Approx. 5 Working Days £45.00
Portugal (Madeira) Approx. 5 Working Days £45.00
Russia Approx. 5 Working Days £45.00
Romania Approx. 5 Working Days £45.00
ROI Approx. 5 Working Days £6.00
San Marino Approx. 5 Working Days £44.85
Serbia Approx. 5 Working Days £45.00
Slovakia Approx. 5 Working Days £23.00
Slovenia Approx. 5 Working Days £23.00
Spain Approx. 5 Working Days £13.00
Spain (Canary Islands) Approx. 5 Working Days £45.00
Sweden Approx. 5 Working Days £13.00
Switzerland Approx. 5 Working Days £44.85
Tunisia Approx. 5 Working Days £45.00
Turkey Approx. 5 Working Days £45.00
Ukraine Approx. 5 Working Days £45.00
The following countries are subject to a £21.75 duty charge, which is included in the postage rates stated above.
Switzerland
Bosnia/Herzegovina
Gibraltar
San Marino
Liechtenstein
Norway
Rest of the World
Country Delivery Time Cost
USA Approx. 5 Working Days £40.00
Canada Approx. 5 Working Days £40.00
Australia Approx. 9 Working Days £46.00
New Zealand Approx. 10 Working Days £52.00